Frequently Asked Questions
What makes Artistic Pavers and Surfaces different from other paver installers?
First, we have been serving West Central Florida FOR 28 YEARS—since 1985! If you do have a warranty issue, Artistic will be there. Many of our competitors are financially unstable and may or may not be in business in a year or two. Additionally, we are fully licensed (#C-10121) and fully insured with both liability and worker’s compensation insurance. We offer our customers peace of mind, as they know they’re dealing with a legitimate company that is here today and here tomorrow.
Can you put thin pavers over an existing concrete driveway?
Some installers will do this, but Artistic Pavers and Surfaces will not. While they look great initially, thin pavers over a concrete driveway are almost certainly destined to have issues over the years. With our reputation at stake with every job we install, Artistic has made the decision to require the excavation of the concrete driveway before we install full pavers. Yes it will cost a little more initially, but in the long run, properly excavating the driveway and putting down the right base material will save you money.
How much money will pavers cost?
The size of your job, materials used, excavation needs, pool drains, coping, and steps, are many of the factors that affect the price. It is difficult to give an estimate without seeing the job you’d like to have done. We can come to your home and give you a quick free estimate. In addition, you will get to see some samples first hand.
How do I measure my driveway, pool deck, sidewalk, or patio?
It is best to have one of our representatives measure the space on which you are considering having pavers installed. Measuring is especially difficult on the more complex surfaces (such as free form pool decks) and minor miscalculations can be costly in terms of time and money.
Do you charge extra for freight and excess materials for cuts and waste?
Unlike many of our competitors, we do not charge for the additional materials needed for cuts and waste, nor do we charge for freight. Since many of our competitors use these items as profit centers, compare more than just the price per square foot! Do the math, and it will probably add up to a decision to go with Artistic Pavers and Surfaces!
Do you charge sales tax?
We do not charge sales tax.
What are my payment options?
You may pay by check or credit card. We also accept Visa, MasterCard, Discover and American Express.
When will I be charged for your services?
We require 30% down with the balance due upon completion.
How long will my installation take?
Once your order is placed, the job typically will be ready for installation within a couple of weeks. However, the time frame can vary significantly depending upon the products you select. Once the materials are on site, most residential installations are completed within one or two days!
Should I choose a color or a blend?
We feel it is almost always best to select a blend, as it will help hide dirt. But keep in mind that there is no way to control the amount of each color used to make the blend. If you select a Red/Tan/Charcoal blend, some of the brick will look solid Red, some solid Tan, some solid Charcoal but most will have portions of each. There is no way to determine how much of each color you will receive.
Can I use thin pavers with full pavers?
This can be done, but thin pavers are made on a totally different machine than full pavers—and in some cases an entirely different plant- so colors may not match. Over the years, Artistic has learned which manufacturers best match fulls and thins and will suggest these manufacturers for your project.
Why is sand used to “finish” the job?
Sand helps secure the pavers, but do not confuse it with grout. With sweeping and hosing, the sand will work itself between the bricks and eventually disappear.
Should my pavers be sealed?
Sealing offers several benefits including stain resistance, fewer weeds, a more even look to the sand, and maybe most importantly, UV protection which greatly reduces fading. In addition, sealing will make the colors more vibrant and improve the overall appearance of your pavers. We recommend that you strongly consider sealing your driveway pavers, as they are usually darker colors which are most susceptible to fading, and driveway pavers are prone to staining from oil and tire marks. The benefits of sealing pool deck and lanai pavers, particularly if they are lighter colors, are more aesthetic than functional. Manufacturers suggest waiting 60 days or so before sealing anyway (so the pavers can fully cure), so you may want to see if you like the unsealed look of your pavers before committing to having them sealed.
Is there a warranty?
Paver manufacturers provide a ten to twenty year warranty on the structural integrity of the pavers. Artistic provides a two year warranty on workmanship on residential remodels, and a one year warranty on commercial projects.
From what companies do you source your pavers?
Unlike some companies which may sell pavers from only one or two manufacturers, we offer pavers from Flagstone, Tremron, Stabil and Paver Source! This flexibility allows you to find what is perfect for your needs and décor.
What areas do you serve?
We service from Venice to Hudson and from Belleair Beach to Plant City. Whether you live in St. Petersburg, Tarpon Springs, Palm Harbor, Lutz, Brandon or Bradenton, our paver showrooms in Tampa, Clearwater and Sarasota are not far away.
Where can I look at samples or whom should I contact for an estimate?
You may visit our expansive Outdoor Showroom in Clearwater – one of the largest in West Central Florida – or one of our indoor showrooms in Sarasota or Tampa. Please call ahead as showroom times vary by location. One of our representatives will also be happy to bring samples to you. Bringing samples to your home will also allow us to measure the area and provide you with a quick, accurate estimate.